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Service Assurance Application (IT)
Project Type
UX flow mockups for a service assurance web app for internal use at Bell,
Date
2022
Role
UX designer at Bell (IT)
This Service Assurance Application (for IT professionals) is a web application developed for internal use at Bell, its purpose is to streamline the reporting of network issues and the generation of tickets for resolution. This project is powered by the company's UI library, streamlining development processes and delivering exceptionally favorable returns on investment.
Specifically, these mockups focused on revamping the dashboard page of the Service Assurance application to enhance user satisfaction by improving clarity, ease of use, and intuitiveness. This redesign increases user engagement and fosters a positive perception of our company's commitment to providing an exceptional user experience to its employees.
